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Several online poker sites have taken steps in recent months to rid their online poker tables of bots and various mechanisms that create unfair playing environments. There have been different methods employed by PokerStars and PartyPoker, and the Winning Poker Network has forged its own path to eliminate bots and reimburse players.

In April, the WPN flagship site Americas Cardroom launched the results of its own internal investigation into accounts that were affiliated with poker bots. ACR closed those accounts, confiscated funds, and began working on ways to reimburse players.

Americas Cardroom introduced the frequent $1 million online poker tournament in February 2015 to much fanfare. It had been nearly four years since US poker players saw a Sunday million dollar poker tournament. Thanks to Americas Cardroom’s huge popularity in the United States, the online poker site was able to return to the glory days of poker. America's Cardroom launched in 2001 as a US-friendly online poker room. In the years after UIGEA, America's Cardroom built one of the largest and most trusted communities of online cardplayers in the US gaming market. It is part of the Winning Poker Network, the second-largest American online poker.

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The initial effort pushed nearly $735K to players who had been victimized by bots, and a total of 277 accounts were closed.

The site’s management has been posting the names of the closed accounts and the affected users, and the policy has been updated per discussions with ACR players and concerned parties.

Reimbursement Calculations

WPN has posted its policy regarding banned accounts and reimbursements on a page that is applicable to Americas Cardroom and all of its online poker skins. WPN claims to have a transparent, verifiable policy as the company strives for excellence.

The policy is simple:

“The Winning Poker Network exposes the offending player’s screenname. We do our best to calculate reimbursements correctly; however, we encourage our valued players to check their records and ensure we have taken care of them. All our cards are face up.”

As for reimbursements, WPN has set a cap of $25,000 per offending player. It then uses calculations to determine reimbursements for tournaments, cash games, and heads-up SNGs.

Tournament refunds are issued to all in-the-money players based on a ladder-up policy. If a player is determined to be a bot, the offending player is removed from the tournament results, and every person below that person in the money is moved up one spot and reimbursed the difference, if there is any. If that offending player won more than $25K, the refunds are divided by the ratio of $25K to total bot winnings. For example:

–The bot won $100K in total from ACR players.

–That amount is 4x the cap of $25K.

–Player 1 is due $100 per the tournament ladder-up policy.

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–Per the cap, the player is reimbursed $25.

Cash games and all other poker refunds are calculated by the “current losses minus wins” policy, meaning the bot winnings are divided by the ratio of $25K to the total winnings of the bot if they exceed the cap. Again, an example:

–The bot won $100K in total from ACR players.

–That amount is 4x the cap of $25K.

–Player 1 is due $100 per the loss-minus-wins policy.

–Per the cap, the player is reimbursed $25.

Banned Player List

As of May 14, there were 41 screen names on the banned account list.

Of those players, only eight of them won less than the capped amount for reimbursements, meaning victimized players received 100% of their losses back from WPN. All of those accounts were banned on May 6 and monies refunded. Only two of those banned accounts victimized for less than $10K.

There also seems to be a pattern in the list, which is searchable and can be organized by any particular category. The pattern is that there are a few countries from which the vast majority of the bots are said to be based, per the list here:

–Belarus = 6 of 41

–Germany = 5 of 41

–Kazakhstan = 1 of 41

–Latvia = 12 of 41

–Russia = 10 of 41

–Slovakia = 1 of 41

–Slovenia = 1 of 41

–Ukraine = 3 of 41

–UK = 1 of 41

–US = 1 of 41

Important announcement: Due to Bot activity, we have banned 29 accounts and issued refunds for a total of $658,000. You can check out all the details on our website in the WPN Banned accounts section here https://t.co/VijMWeD3Iapic.twitter.com/0Uef8Ev1XZ

— Americas Cardroom (@ACR_POKER) May 8, 2019

Confronting Issues

WPN CEO Phil Nagy started addressing the bots in the last few months and decided to confront the issue head-on, including detractors and those who have called out WPN or ACR in the past. That included Joe Ingram, who made numerous videos showing evidence of cheating, collusion, and bots on ACR.

Ingram was curious about the new policies and invited Nagy to his podcast to discuss the past, present, and future. Nagy told Ingram that he chose to accept the invitation because he made some life adjustments several months prior and decided to stop operating the poker network from “in my bubble.” Instead, he chose to begin taking player complaints seriously and working to correct issues.

The video is very long but covers a very wide range of issues pertaining to online poker, cheating, and protecting players from cheating.

There were mixed reviews of Nagy’s responses to a lot of Ingram’s questions, but Nagy is facing his critics and trying to make WPN better. Most agree that it is a positive step.

My main takeaways from pod

– They suck at detecting bots
– They are doing everything they can to improve this
– Would love any help from poker community on it
– ACR is run by poker fans,refreshing to hear in current climate
– They are very innovative
– They are open to change

— Chuck Jam (@UngarMoment) April 30, 2019

Related Articles

America's Cardroom launched in 2001 as a US-friendly online poker room. In the years after UIGEA, America's Cardroom built one of the largest and most trusted communities of online cardplayers in the US gaming market. It is part of the Winning Poker Network, the second-largest American online poker network. ACR is owned by the same company that owns BetCris and Bookmaker, the highly respected online sportsbooks.

• $3.8 Million in Guaranteed Prize Money Each Week
• Sunday Mania $200k Guaranteed Event
• Respected and Trustworth US Poker Site
• Owned by BetCris and Bookmaker

This guide to America's Cardroom includes a list of the poker room's welcome bonuses and promotions, deposit methods, and types of poker games offered. We discuss software used and ACR's licensing situation, along with a list of weekly scheduled events. Once you're finished reading this Americas Cardroom review, you'll have all you need to decide whether to register an account or not.

America's Cardroom Banking Options

Americas Cardroom is a Bitcoin poker site. Most of the payment methods are crypto-currencies, though players should know they have a whole world of cryptos as a payment option. Bonuses are released in various currency forms: Bonus Cash, Tourney Bucks, and Sports Freeplay.

To collect a bonus from America's Cardroom, go to the Bonus Section of the cashier page. You'll see a list of offered bonuses, along with a bonus codes for each promotion. Pick the deposit bonus you prefer, activate with the promo code, and make a deposit. Track your bonus status by going to the Active Bonuses tab, then check either in the Queue or the 'In Progress' tab.

For those who prefer to avoid Bitcoin and other cryptos, Person-to-Person is available. Here's the full information.

Person to Person Deposits

Person-to-Person is an online deposit option. For international players, the minimum Person-to-Person deposit is $50 and the max deposit is $1000. If you live in North America, Central America, or South America, the min/max levels are $50 and $800. In some countries, the max deposit might be as low as $400.

Bitcoin Deposits and Cashouts

Bitcoin deposits have a minimum level of $50 and a max level of $25,000. Bitcoin payouts range between $50 and $10,000. Even better, you can make one withdrawal per day with up to 5 payouts in a calendar week.

Altcoin Deposits and Cashouts

America's Cardroom features dozens of altcoin -- that is, crypto-currencies that aren't Bitcoin. Name a crypto-currency and America's Cardroom is likely to support these crypto transfer options. Here's a full list of altcoins available.

• Ripple
• Bitcoin Cash
• Dash
• Ethereum
• Ethereum Classic
• Eos
• Litecoin
• Voxels
• Bitshares
• Lbry Credits
• SingularDTV
• Bitcoin Dark
• Swarm City
• Matchpool
• MasterCoin (GUP)
• DistrictOx
• Starcoin
• GameCredits
• Lisk
• Nubits
• Peercoin
• Siacoin
• Storj
• Tether
• Emercoin
• Steem
• Novacoin
• Counter Party
• Golem
• Monero
• Omisego
• Qtum
• Waves
• ZCash
• Aragon
• Augur
• Bancor
• Basic Attention Token
• Civic
• Decred
• Digi Byte
• Digixdao
• Edgeless
• Gnosis
• Iconomi
• Iexec
• Komodo
• Nxt
• Tenx
• Status
• Vertcoin
• Wings
• Ox
• DogeCoin
• Fun Fair
• Melon
• Monacoin
• Namecoin
• WeTrust
• Token Card
• Reddcoin
• Numeraire
• PotCoin
• FirstBlood
• Clams
• Blackcoin

Withdrawals: Cashing Out Your Winnings

Beyond bitcoin, players can cash out their winnings using e-wallets, bank checks, and money transfers. The minimum payout for a web wallet is $50. The minimum check payout is $100 and the max payout is $3,000. America's Cardroom will send one free check per 30-day period and has a policy of only 1 check per week, even if you pay the $65 cost for a second payout. Electronic transfers are the fastest option, but might take up to 15 business days.

America's Cardroom Poker Events

America's Cardroom schedules a full list of poker events. The daily event schedule is massive, so you can play a wide range of events with freezeout, rebuy, addon, and re-entry rules. You can play one of many guaranteed multi-table poker tournaments or focus on the Sit'n Go events. Players have the option of cash game play, as well. Whatever you choose, you'll find poker at all blind levels: low roller, mid-stakes, or high-roller poker games.

The Venom Multi-Day Tournament

The Venom is the latest poker event for November and December 2019. Enter the Venom Main Event for $2,650 for a chance at a million-dollar first prize. If you don't want to pay the entry fee, instead enter one of four types of satellite events for the Venom. In all, the Online Super Series has 151 poker events over a 4-week period.

• The Venom: $1 million guaranteed for first place in this multi-day tournament, which runs November 27 to December 11.
• The Venom Fever: Hundreds of $6 million Venom seats awarded. Try the Cyclones, Steps, Skips, or Mega Satellites to avoid a $2,650 entry fee.
• Online Super Series: 151 poker events over 26 days, the OSS runs from November 20 to December 15 and guarantees $12 million in prize pools.
• Cyclone Events: Cyclones are turbo-charged satellite events where players can win entry into the Venom.

The Cage Wednesday Event

The Cage is a multi-table time-based cash game which takes place every Wednesday night at 7:00pm EST. The buy-in is $1000 + $50, though satellites are available for those who don't want to pay the full cost. The tournament takes place over 5 hours, so the game continues until 12-midnight EST between Wednesday and Thursday.

Everyone's buy-in gets them 1,000 in chips. Chips have real world value. So if yoo have 5000 chips in your stack after 5 hours, you'll receive an additional $5,000 in cash in their player account. Poker tables are 6-max for the event.

Every 55 minutes, the blind levels increase. Here's what the sequential blind levels look like.

The Cage Blind Levels

America's Cardroom Freezeouts

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If you prefer one-and-done tournaments, then ACR has dozens of freezeout events every single day. This includes a $12,000 Guaranteed Freezeout every Monday, Tuedsay, Thursday, and Friday at 6:30pm EST. It also includes a $15,000 Guaranteed Freezeout on Wednesday and Sunday. Saturday is the only day of the week you won't find a huge freezeout tournament. In all, the guaranteed prize pool for weekly freezeouts is over $200,000.

Sit & Crush Weekly Events

The Sit & Crush promotion is a weekly progressive Sit'n Go race. Simply by playing Sit & Go, JackpotPoker Games, and On-Demand tournaments, you'll be entered into the Sit & Go race at no extra cost to you. The weekly race goes from Saturday at 12:00am EST to Friday at 11:59pm EST. Winners receive a $50+$5.01 value ticket, which is awarded end-of-day every Monday.

Weekly Tournament Events

Each week, America's Cardroom has over $3.8 million in weekly guarantees. This includes the Sunday Mania events like the $200,000 GTD Sunday Warm-Up and the $150,000 GTD Sunday Special. It also includes daily $215 buy-in events with a $25,000 guaranteed. High rollers should take a look at the High Roller Event, which has a $530 buy-in. Each day has a big promotion.

Events start at $0.50 + $0.05 entry fees, but America's Cardroom has buy-ins at all levels. Each day, you'll find over 100 poker events stagged throughout the day. Below, we give the biggest event for each day of the week, plus it's buy-in.

AMERICA's CARDROOM LIST OF WEEKLY EVENTS

Poker Rake - Weighted Contributed Rake Calculation

Americas Cardroom uses the weighted contribution rake calculation to determine poker rake. This system also determines how quickly your bonuses are released and how many Rank Points you receive in the Elite Benefits Program. The more you contribute to the pot, the money bonuses and benefits you receive.

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Mobile Americas Cardroom

Americas Cardroom is designed to work with most mobile smartphones and tablet computers. Play poker on the go on your Android phone or iPhone by clicking the 'Mobile' tab on the left-hand side of ACR's main menu. As the site states, you won't have to download an app, because the America's Cardroom mobile app isn't an app at all. Instead, ACR is designed to work from a modern mobile web browser. Simply create a shortcut to America's Cardroom and add it to the home screen on your mobile smartphone or tablet.

Contact Information

If you have issues with the software or cashout concerns, send your emails to support@americascardroom.eu. Also, you can click the 'Support' tab to receive assistance from a customer rep. Call 1-888-878-1350 or 1-877-314-4195 if you need ACR personnel to walk you through an issue.

Click on the contact page to send a direct message to customer support.

Conclusion

America's Cardroom is one of the best options for US online poker players. As a member of the Winner Poker Network, you'll find the second-largest US poker communities for Texas Hold'em. The Omaha and Seven-Card Stud player pools are not as large as you might like, but they are better than most of the US competition. While Americas Cardroom isn't as big as international card sites like PokerStars and 888poker, it is large by the standards of the US gaming industry.

Americas Cardroom Mobile App

ACR's connection to the Bookmaker and BetCris online sportsbooks lend it major credibility. America's Cardroom has parlayed that reputation into an ever-growing US poker network. While I'd like a few more deposit options beyond the crypto-currencies, cardplayers who like Bitcoin or other cryptos should be thrilled with America's Cardroom. Web wallets and bank cheques exist for everyone else, so you should be able to find banking methods you enjoy. If the Cage events or the Venom series sounds interesting, then register an account, make a deposit, and start playing online poker at America's Cardroom today.